This policy explains how Dealer Film Services collects, uses, and protects information when you use our website, request a quote, or communicate with us.
Information we collect
We collect information you provide directly, including your name, email address, mobile phone number, vehicle details, requested service, project notes, and any other information you send when requesting a quote or communicating with Dealer Film Services.
Our website and hosting providers may also collect limited technical information, such as browser type, device type, IP address, and request logs needed to operate, secure, and diagnose the website.
How we use information
We use information to:
- Respond to quote requests and questions.
- Discuss recommended scope, availability, appointments, and service updates.
- Operate, secure, maintain, and improve the website and our communications.
- Keep records needed to provide services and comply with legal obligations.
We do not sell your personal information.
SMS and mobile information
If you voluntarily select the SMS consent checkbox, Dealer Film Services may send conversational text messages about your quote, appointments, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except vendors that support delivery of the messaging service.
We use mobile information and messaging consent only to support the communications you requested and to maintain records of your messaging preferences.
Retention and security
We retain information for as long as reasonably needed to respond to your request, provide services, maintain business and consent records, resolve disputes, and meet legal obligations.
We use reasonable administrative and technical safeguards. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data choices
You may choose not to provide optional information. You may opt out of text messages at any time by replying STOP. You may also ask to access, correct, or delete information by contacting us, subject to records we must retain for legal or operational reasons.
The website is intended for adults requesting automotive services and is not directed to children under 13.
Policy updates
We may update this policy as our practices or legal requirements change. The effective date at the top of this page identifies the current version.
Contact
Questions or requests about this policy may be sent to pauljr@dealerfilmservices.com. For messaging program terms, see Terms & SMS.